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Privacy Policy

2. Privacy Policy (Gopniyata Niti)

Welcome to Shripooja! At Shripooja, we understand that astrology and spiritual rituals involve highly personal and sensitive information. We are committed to protecting your privacy and ensuring that your data is handled with the utmost respect and security (Aapki jankari ki suraksha hamari prathmikta hai).

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.

1. Information We Collect (Hum Kya Jankari Lete Hain)

To provide you with accurate Vedic calculations, authentic poojas, and physical remedies, we must collect specific details:

  • Astrological Data: Full Name, Date of Birth (Janam Tithi), Time of Birth, Place of Birth, and Gender. This is strictly used for generating your Kundli, Name Numerology, and Compatibility reports.
  • Contact Information: Mobile number, email address, and billing/shipping address. This is required to deliver your PDF reports via WhatsApp, send order confirmations, and ship your Prasad or E-commerce remedies (like Rudraksha).
  • Ritual Specifics (Sankalp Data): If you book a pooja, we may collect your Gotra or family members' names strictly to perform the Sankalp (vow) during the ritual.
  • Payment Information: We do not store your credit/debit card numbers or UPI PINs. All transactions are processed through secure, encrypted, and PCI-compliant third-party payment gateways.
  • Technical Data: We automatically collect standard log data, including your IP address, browser type, and device information, to improve our website's performance.

2. How We Use Your Information (Jankari Ka Upyog)

We use your data exclusively to deliver a seamless spiritual experience:

  • To generate highly accurate, personalized astrology and numerology reports.
  • To arrange and perform online/offline poojas with our verified Pandit jis tailored to your specific Doshas.
  • To dispatch physical products (remedies, yantras, and pooja prasad) accurately to your doorstep.
  • To send you important notifications regarding your Pooja timings, live-stream links, or delivery tracking via WhatsApp or SMS.
  • To provide customer support and address your queries efficiently.

3. Information Sharing & Disclosure (Jankari Sajha Karna)

Shripooja does not sell, rent, or trade your personal information to third-party marketing agencies. We only share your data under the following necessary circumstances:

  • With Verified Astrologers & Priests: We share only the required details (like Birth details or Gotra) with our platform's trusted experts to analyze your charts or perform your booked rituals. They are bound by strict confidentiality agreements.
  • With Delivery Partners: Your name, phone number, and shipping address are shared with our courier partners (e.g., Delhivery, BlueDart) to ensure the safe delivery of your products and Prasad.
  • Legal Compliance: We may disclose your information if required by law, court order, or government regulations to protect our legal rights or ensure user safety.

4. Data Security (Aapki Jankari Ki Suraksha)

We implement robust, industry-standard security measures (including SSL encryption) to protect your personal and astrological data against unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy (Cookies Ka Upyog)

Our website uses "cookies" to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, such as keeping you logged in or saving items in your cart. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of Shripooja.

6. Your Rights & Choices (Aapke Adhikar)

  • Update/Correct Information: You can review and update your profile details by logging into your Shripooja account.
  • Opt-Out: You may opt out of receiving promotional emails or marketing WhatsApp messages by clicking the "Unsubscribe" link or replying "STOP." (Note: Transactional messages like order updates will still be sent).
  • Account Deletion: You may request the deletion of your account and personal data by contacting our support team.

7. Children's Privacy

Shripooja's services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without explicit parental consent. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.